POLICIES



Credit Card Security

Devicomm.com guarantees that every transaction you make while shopping at our site is 100% safe. Period. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at Devicomm.com . (see details below).

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Devicomm.com will cover the entire liability for you, up to the full $50.00. Devicomm.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Devicomm.com while using the secure server. You must notify Devicomm.com of the fraud within 60 days of the charge.

To be eligible for this guarantee, in the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. 
 
How do we do it?
We maintain a vigorous consumer protection policy to fight fraudulent credit card users.
Our transactions are encrypted using Secure Server Link (SSL), the industry standard in e-commerce protection.

All attempts at fraud will be reported to the appropriate enforcement agency and Devicomm.com makes available its own private investigation service to aid the state police and attorneys general in their pursuit of credit card thieves.

Last, Devicomm.com staff are called upon to manually inspect and verify all first-time orders or orders that meet typical fraud profiles. 
 
Still Uncomfortable?
Devicomm.com's shopping cart will allow you to pay by check, either on-line or by U.S. mail, or to fax credit card information. Fax orders to 562-677-7734. Our customer service staff will also be pleased to help you order by phone at 1-800-220-6450.
 
Return Policy
Because Devicomm.com phone cards and PIN numbers are active immediately upon purchase, and cannot be cancelled, Devicomm.com cannot accept returns. Please view our guarantee, however, for other remedies if you are having trouble with a phone card.
  
Privacy Policy
Devicomm.com does not rent, sell or otherwise share with others the information you provide us. We may send occasional e-mail or U.S. postal mail messages to you about Devicomm.com products. You may always opt-out of Devicomm.com ’s mailings by sending an e-mail indicating your preference to support@devicomm.com. Please includes your name, U.S. postal address, and e-mail address.

We may place a text file called a " cookie " in the browser files of your computer. This file will not provide uprovide us with any personal information, but will allow us to collect anonymous information from our users in order to improve our site.
 
100% Guarantee
We want you to shop at Devicomm.com with confidence and be totally satisfied with your purchase. In the unusual event of defect or failure of phone cards sold by Devicomm.com , a prompt replacement of the card(s) or a full refund will be made.

Devicomm.com’s guarantee is limited to the original retail purchaser and is non-transferable. Claims against Devicomm.com’s guarantee must be made within 30 days of purchase.

Devicomm.com’s guarantee is void if the product submitted for replacement has expired or where the purchaser has used the product to any degree. Where the purchaser took delivery of a physical phone card (as against a " virtual PIN " ), no replacement will be made without the return of the physical phone card in new condition.

Devicomm.com’s liability will not exceed the purchase price of its defective products. Devicomm.com makes no warranty of its products with respect to incidental, consequential, or other damages.



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